STONECRAFT IMPORTS Pool Product Warranty
Attention all pool manufacturers, installers, landscapers and direct purchasers:
As you are aware, Stonecraft Imports supply all natural products. We hand select all pool coping pieces and profile the edges ourselves ‘in house’. We also supply extra pieces to allow for selection and rejection if necessary.
Due to the above procedures, we can warrant all pool coping products for a 12 month period upon the following terms:
- Correct installation practices are followed
- Correct sealing particularly salt pools and clean water flushing after each use
- pH is at correct level to reduce calcium build up
With any product used around a swimming pool, especially salt pools, you can expect to see varying levels of deterioration within 5 to 10 years. This includes natural and man-made.
No claims can be made if the following occurs:
- Cracking/breakage due to movement and settling of the pool shell
- Calcium build up due to improper maintenance of the pool itself as well as surrounding areas
- Abuse of product such as damage caused by dropping building materials and lawn edgers/mowers and snippers etc.
Due to the many factors of wear and tear by the end user, movement due to fibreglass pool shells settling and especially the long term affects of salt water; a warranty of 12 months will cover most issues the stone has itself.